Privacy Policy

To provide our AI-powered voice services, we collect the following information.

Account Information

When you create an account, we collect:

• Name
• Email address
• Firebase User ID (UID)
• Profile information
• Account preferences

Subscription Information

To manage your subscription and credits, we collect:

• Active subscription plan
• Subscription status
• Credits balance
• Purchase history
• Billing status

We do not collect or store your debit card, credit card, UPI, or other payment credentials. Payments are securely processed by our payment providers.

AI Service Data

Depending on the feature you use, we may process:

• Text-to-Speech (TTS): Text entered for speech generation, selected voice, generation settings, generated audio.
• Speech-to-Text (STT): Audio files uploaded by you, speech transcription results.
• Voice Design: Voice customization settings, voice generation parameters, saved voice configurations.

Usage Information

• Characters processed
• Voice IDs used
• Number of generations
• Request timestamps
• Credits consumed
• Feature usage statistics

Device & Technical Information

• IP address

Analytics Information

• App usage statistics
• Session information
• Feature usage
• Performance metrics
• Anonymous diagnostic information

We use collected information to:

• Provide AI voice generation services
• Process Speech-to-Text requests
• Generate Text-to-Speech audio
• Provide Voice Design features
• Maintain your account
• Manage subscriptions and credits
• Authenticate users
• Improve application performance
• Detect fraud and abuse
• Prevent unauthorized access
• Monitor service reliability
• Respond to customer support requests
• Analyze usage trends
• Fix bugs and technical issues
• Comply with legal obligations

Payments are securely processed by our payment providers.

For purchases made through our website, payments are processed by Razorpay.

For purchases made through the Android application distributed through Google Play, payments are processed using Google Play Billing.

We do not store your payment card details, banking information, or UPI credentials. We receive only information necessary to confirm and manage your purchase, such as transaction status, subscription status, and transaction identifiers.

To operate our services, we use trusted third-party providers, including:

• Firebase Authentication
• Cloud Firestore
• Cloudflare R2 Storage
• Firebase Analytics
• Firebase Crashlytics
• Google AdMob
• Razorpay (Website payments)
• Google Play Billing (Android purchases)

These providers may process information as necessary to provide their respective services under their own privacy policies.

The Android application display advertisements using Google AdMob.

AdMob may collect certain device information and advertising identifiers in accordance with Google's privacy policies to serve and measure advertisements.

We retain information only for as long as necessary to provide our services. Specifically:

• User accounts are retained until the user requests deletion.
• Generated audio files are automatically deleted approximately 24 hours after generation.
• Uploaded audio files used for Speech-to-Text are automatically deleted after processing unless temporary retention is required for service operation.
• Text inputs used for AI generation are processed to provide the requested service and are not retained longer than necessary for service operation.
• Speech transcription history may be stored in your account until you delete it.
• Subscription and transaction records may be retained as required for legal, accounting, or operational purposes.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS communication
• Encryption where appropriate
• Secure authentication through Firebase Authentication
• Restricted administrative access
• Regular monitoring for security issues

While we strive to protect your information, no method of transmission or electronic storage can be guaranteed to be completely secure.

You may request deletion of your QuantisAI Labs account at any time. When your account is deleted:

• Your account information will be removed.
• Authentication credentials will be deleted.
• Associated personal information will be deleted unless retention is required by applicable law.
• Generated content and user data associated with your account will be removed according to our data retention practices.

Some information may be retained where required for legal obligations, fraud prevention, dispute resolution, or legitimate business purposes.

Depending on your location and applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Delete your personal information.
• Request a copy of your personal information.
• Withdraw consent where applicable.
• Object to certain processing activities.

To exercise these rights, please contact us using the information provided below.

QuantisAI Labs is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If a parent or guardian becomes aware that their child has provided personal information to us without consent, please contact us at support@quantisai.org, and we will delete such information within 30 days of verification.

Your information may be processed and stored on servers located in different countries where our service providers operate.

By using QuantisAI Labs, you understand that your information may be transferred to and processed in jurisdictions outside your country of residence, subject to appropriate safeguards where required by applicable law.

Our website may use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Improve website functionality
• Analyze website performance
• Enhance user experience

The Android application may use local storage or similar technologies necessary for application functionality and performance.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

QuantisAI Labs
Email: support@quantisai.org
Website: https://www.quantisai.org

We will make reasonable efforts to respond to your request in a timely manner.